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Ask the watch specialist

We want it to be easy to invest in a used premium watch and to give you the best opportunity to make a secure purchase. We believe this is achieved through clear information and close contact with someone who has a lot of experience in the field. That's why we offer the opportunity to book a meeting on your terms, either by phone, video or at our head office. Of course, we are also available via email before or after your purchase.

Ask the watch specialist

We want it to be easy to invest in a used premium watch and to give you the best opportunity to make a secure purchase. We believe this is achieved through clear information and close contact with someone who has a lot of experience in the field. That's why we offer the opportunity to book a meeting on your terms, either by phone, video or at our head office. Of course, we are also available via email before or after your purchase.

Chatta – använd chattfunktionen i butiken och efterfråga vår klockspecialist. Tillgänglig vardagar mellan 08.30-17.00. Vanligtvis svarar vi inom 24h annars återkommer vi via mail.

Boka tid för personligt möte – maila vår klockspecialist här för att boka ett personligt möte via telefon, video eller fysiskt på vårt huvudkontor. Svar inom 24h på vardagar.

Innan du kontaktar oss kan det vara bra att kika igenom vår FAQ, där vi samlat svaren på våra vanligaste frågor. Kanske hittar du lösningen på din fråga där? Om inte är du varmt välkommen att kontakta oss med din förfrågan.

  • PURCHASING A WATCH AT CARE OF CARL

      We offer a safe purchase of a selection of iconic models from recognisable brands where all watches are checked to ensure authenticity and function. We offer multiple payment methods as well as a 30-day return policy as well as free and fully insured delivery. You also have the option of personal contact and advice from our experienced watch specialist. Read more about buying a watch from us here.

  • BUYBACK PROMISE

      As a special service, we guarantee that we will always buyback the watch you bought from us if you want to sell the watch in the future. Please note that a revaluation will take place. Contact our watch specialist for more information.

  • Sourcing

      For those of you who are looking for something special but cannot find the right watch among our selection, we offer the option of contacting our watch specialist to possibly locate a specific model. Book an appointment via the contact form above and state that you would like help with sourcing.

  • Service

      A fine watch is an investment which with the right care and consideration will be handed from generation to generation. We therefore urge you to submit your watch for service according to the manufacturer's recommended service intervals in order for it to function as it should and last as long as possible. What applies to your particular watch can usually be found on the manufacturer's website. Please note that we do not perform any service ourselves and do not accept watches for service. However, you are welcome to contact us if you need guidance.

  • RETURN POLICY

      We always offer 14-days return policy. If you are not satisfied with your purchase, you can return it within 14 days and exchange it for other goods or a refund.

  • RETURN

      We always offer free returns and exchanges. Contact us upon return so that we can book collection of your watch.

  • SHIPPING

      We offer insured delivery with DHL Express.

  • WHICH PAYMENT METHODS ARE ACCEPTED?

      We accept several payment methods, whether you want to pay immediately or over time, you can find an option that suits you best.

      1. Card payments: Visa, Mastercard or American Express. No extra charge.
      2. Invoice: Pay once you have received your products, payment terms are 30 days via Klarna. No billing fee is charged. The invoice is sent via email. *Only Netherlands

Ask our watch specialist

Condition description

To help you with your purchase, we have tried to make a simplified model of both the aesthetic and functional condition of the watch, see the table here. However, we do not sell watches that have not been tested and always provide a minimum 12-month warranty (does not apply to new watches). More information about watch condition is provided in the product description on each watch.

Please note that there are two different tables to distinguish between watches we have categorised as pre-owned and vintage.

Pre-Owned

  • 5/5 Completely new watch (Brand new) - mint condition with the protective plastic still on.
  • 4/5 Used, but in new condition – used a few times, still in new condition.
  • 3/5 Very good used condition - the watch is in very good used condition with minimal marks on the dial and strap.
  • 2/5 Used condition - the watch is used but minor marks on the dial and strap.
  • 1/5 Clear traces of use - the watch has previously been used with some major marks on both the dial and strap.

Vintage

  • 5/5 Completely new watch (NOS) - watch is NOS (New Old Stock).
  • 4/5 Used, but in new condition – used a few times, still in new condition, apart from patina.
  • 3/5 Very good used condition - the watch has been worn with care, few marks on the dial and strap apart from patina.
  • 2/5 Used condition - the watch is worn sporadically but minor marks on the dial and strap.
  • 1/5 Clear traces of use - the watch has previously been used with some major marks on both the dial and strap.

Additional conditions

Full set
Includes box, certificate and service book.

Sold in Sweden
Previously sold in Sweden by an authorised dealer.

Shortened strap
The strap has been shortened; link pieces may be missing. See information on each watch.

Tritium
Old material on hands and indexes that glows in the dark (changes over time, gets a patinated look). Used until the mid-90s.

Adjusted
Adjusted clockwork without servicing the watch. Adjusted movement and function between service.

Serviced
Full-service incl. replacement of any worn parts. The scope varies depending on the watch. Contact us for more information.

Pressure tested
Water resistance tested (Please note that we as sellers do not provide any guarantee on water resistance).

Information - Purchase

  • WHAT IS THE DIFFERENCE BETWEEN PRE-OWNED AND VINTAGE?

      The main difference between pre-owned and vintage is the age of the watch. A vintage watch is generally older than 25 years. A pre-owned watch is therefore younger than 25 years, thus manufactured in the late 90s and onwards. Note that there are exceptions where an update of a model took place right on the cusp between vintage and pre-owned and thus the definition of pre-owned can vary a couple of years depending on the model and reference.

  • HOW DO WE DEFINE THE CONDITION?

      To help you with your purchase, we have tried to make a simplified model of both the aesthetic and functional condition of the watch, see the table here. However, we do not sell watches that have not been tested and always provide a minimum 12-month warranty (does not apply to new watches). More information about watch condition is provided in the product description on each watch. Please note that there are two different tables to distinguish between watches we have categorised as pre-owned and vintage. Read more about the categorisation here.

  • HOW DO I KNOW THE WATCH IS AUTHENTIC?

      All watches sold by us are inspected by experts to ensure condition and authenticity so we can guarantee you that you receive an authentic watch that will last a long time. We ensure that the watches have never been reported stolen, so that you can feel secure with your investment.

  • DO I HAVE WARRANTY ON THE WATCH I PURCHASE?

      Yes, the watches we sell include at least 12 months warranty. In addition to this, newer watches may have the remaining warranty issued by the manufacturer. Read more about our warranty and our terms & conditions here.

  • HOW IS MY WATCH SHIPPED?

      Your watch is usually sent 1-3 business days after purchase, with fully insured delivery.

  • CAN I CANCEL/RETURN MY PURCHASE?

      Yes, we offer a 14-day return policy, active from the day the parcel is received.

  • WHICH PAYMENT METHODS ARE ACCEPTED?

      We accept several payment methods, whether you want to pay immediately or over time, you can find an option that suits you best.

      1. Card payments: Visa, Mastercard or American Express. No extra charge.
      2. Invoice: Pay once you have received your products, payment terms are 30 days via Klarna. No billing fee is charged. The invoice is sent via email. *Only Netherlands

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Customer service

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FAQ

Answers to the most frequently asked questions can be found here.

E-Mail

[email protected]

We aim to reply to your email within one working day.

4.59/5 2160 Reviews

The item is very well done and you can appreciate the details and quality. The shipping was very quick but a little bit overpriced. Overall I am very happy with the purchase and would use it again. 

Maurizio V

2025-01-14

Buyer

2024-12-28

Compra desde España, envío rápido, ningún problema y recibiendo información puntualmente.

Marga S

2025-01-13

Buyer

2024-12-26

Todo perfecto

francisco L

2025-01-13

Buyer

2024-12-27

Very good and kindly

Raffaella V

2025-01-13

Buyer

2024-12-28

Excellent, delivery was so quick too

Nicola A

2025-01-11

Buyer

2024-12-20

I finally found what I was looking for on the Care of Carl website and the delivery arrived smoothly.

Sandra B

2025-01-07

Buyer

2024-12-21

Prodotti di qualità e spedizione veloce!

Giulia M

2025-01-04

Buyer

2024-12-10

Qualità dei materiali e spedizione veloce

Luca S

2024-12-31

Buyer

2024-12-16

Perfect , price good , delivery perfect 

Dany V

2024-12-30

Buyer

2024-12-14

Article conforme authentique avec une promotion très intéressante avant Noël et livraison rapide ! Je recommande ce site 

Isabelle L

2024-12-27

Buyer

2024-12-08

I bought a wool hat,everything perfect,precise delivery,i recommend it

Lorella S

2024-12-24

Buyer

2024-12-09

livraison très rapide et échanges très rapides et cordiaux ! je recommande ! 

EVA B

2024-12-19

Buyer

2024-12-03

Great prices & great service! Will certainly be back! Thanks very much.

Terence B

2024-12-19

Buyer

2024-12-04

Everything isnok

Fabiano B

2024-12-18

Buyer

2024-12-04

Très bon produit et excellent service. Ne pas hésiter à se faire plaisir. Merci !

FREDERIC F

2024-12-17

Buyer

2024-12-01

Very good service! Thank you!!

Daniel M

2024-12-16

Buyer

2024-12-01

Smooth, no problem. I'd like to have more update with the shipping, but it's good

Nicola M

2024-12-11

Buyer

2024-11-27

Très bon service, rapport qualité-prix excellent. 

Dorcy C

2024-12-09

Buyer

2024-11-24

Goede site. Snel geleverd voor een nette prijs.

Ton d

2024-12-09

Buyer

2024-11-24

Very professional,  they replied to my email Very quickly and gave me tracking for my parcel, arrived in time ,thanks. 

Kastriot S

2024-12-09

Buyer

2024-11-21

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