-
PURCHASING A WATCH AT CARE OF CARL
We offer a safe purchase of a selection of iconic models from recognisable brands where all watches are checked to ensure authenticity and function. We offer multiple payment methods as well as a 30-day return policy as well as free and fully insured delivery. You also have the option of personal contact and advice from our experienced watch specialist. Read more about buying a watch from us here.
-
BUYBACK PROMISE
As a special service, we guarantee that we will always buyback the watch you bought from us if you want to sell the watch in the future. Please note that a revaluation will take place. Contact our watch specialist for more information.
-
Sourcing
For those of you who are looking for something special but cannot find the right watch among our selection, we offer the option of contacting our watch specialist to possibly locate a specific model. Book an appointment via the contact form above and state that you would like help with sourcing.
-
Service
A fine watch is an investment which with the right care and consideration will be handed from generation to generation. We therefore urge you to submit your watch for service according to the manufacturer's recommended service intervals in order for it to function as it should and last as long as possible. What applies to your particular watch can usually be found on the manufacturer's website. Please note that we do not perform any service ourselves and do not accept watches for service. However, you are welcome to contact us if you need guidance.
-
RETURN POLICY
We always offer 14-days return policy. If you are not satisfied with your purchase, you can return it within 14 days and exchange it for other goods or a refund.
-
RETURN
We always offer free returns and exchanges. Contact us upon return so that we can book collection of your watch.
-
SHIPPING
We offer insured delivery with DHL Express.
-
WHICH PAYMENT METHODS ARE ACCEPTED?
- Card payments: Visa, Mastercard or American Express. No extra charge.
- Invoice: Pay once you have received your products, payment terms are 30 days via Klarna. No billing fee is charged. The invoice is sent via email. *Only Netherlands
We accept several payment methods, whether you want to pay immediately or over time, you can find an option that suits you best.
Ask our watch specialist
Condition description
To help you with your purchase, we have tried to make a simplified model of both the aesthetic and functional condition of the watch, see the table here. However, we do not sell watches that have not been tested and always provide a minimum 12-month warranty (does not apply to new watches). More information about watch condition is provided in the product description on each watch.
Please note that there are two different tables to distinguish between watches we have categorised as pre-owned and vintage.
Pre-Owned
- 5/5 Completely new watch (Brand new) - mint condition with the protective plastic still on.
- 4/5 Used, but in new condition – used a few times, still in new condition.
- 3/5 Very good used condition - the watch is in very good used condition with minimal marks on the dial and strap.
- 2/5 Used condition - the watch is used but minor marks on the dial and strap.
- 1/5 Clear traces of use - the watch has previously been used with some major marks on both the dial and strap.
Vintage
- 5/5 Completely new watch (NOS) - watch is NOS (New Old Stock).
- 4/5 Used, but in new condition – used a few times, still in new condition, apart from patina.
- 3/5 Very good used condition - the watch has been worn with care, few marks on the dial and strap apart from patina.
- 2/5 Used condition - the watch is worn sporadically but minor marks on the dial and strap.
- 1/5 Clear traces of use - the watch has previously been used with some major marks on both the dial and strap.
Additional conditions
Full set
Includes box, certificate and service book.
Sold in Sweden
Previously sold in Sweden by an authorised dealer.
Shortened strap
The strap has been shortened; link pieces may be missing. See information on each watch.
Tritium
Old material on hands and indexes that glows in the dark (changes over time, gets a patinated look). Used until the mid-90s.
Adjusted
Adjusted clockwork without servicing the watch. Adjusted movement and function between service.
Serviced
Full-service incl. replacement of any worn parts. The scope varies depending on the watch. Contact us for more information.
Pressure tested
Water resistance tested (Please note that we as sellers do not provide any guarantee on water resistance).
Information - Purchase
-
WHAT IS THE DIFFERENCE BETWEEN PRE-OWNED AND VINTAGE?
The main difference between pre-owned and vintage is the age of the watch. A vintage watch is generally older than 25 years. A pre-owned watch is therefore younger than 25 years, thus manufactured in the late 90s and onwards. Note that there are exceptions where an update of a model took place right on the cusp between vintage and pre-owned and thus the definition of pre-owned can vary a couple of years depending on the model and reference.
-
HOW DO WE DEFINE THE CONDITION?
To help you with your purchase, we have tried to make a simplified model of both the aesthetic and functional condition of the watch, see the table here. However, we do not sell watches that have not been tested and always provide a minimum 12-month warranty (does not apply to new watches). More information about watch condition is provided in the product description on each watch. Please note that there are two different tables to distinguish between watches we have categorised as pre-owned and vintage. Read more about the categorisation here.
-
HOW DO I KNOW THE WATCH IS AUTHENTIC?
All watches sold by us are inspected by experts to ensure condition and authenticity so we can guarantee you that you receive an authentic watch that will last a long time. We ensure that the watches have never been reported stolen, so that you can feel secure with your investment.
-
DO I HAVE WARRANTY ON THE WATCH I PURCHASE?
Yes, the watches we sell include at least 12 months warranty. In addition to this, newer watches may have the remaining warranty issued by the manufacturer. Read more about our warranty and our terms & conditions here.
-
HOW IS MY WATCH SHIPPED?
Your watch is usually sent 1-3 business days after purchase, with fully insured delivery.
-
CAN I CANCEL/RETURN MY PURCHASE?
Yes, we offer a 14-day return policy, active from the day the parcel is received.
-
WHICH PAYMENT METHODS ARE ACCEPTED?
- Card payments: Visa, Mastercard or American Express. No extra charge.
- Invoice: Pay once you have received your products, payment terms are 30 days via Klarna. No billing fee is charged. The invoice is sent via email. *Only Netherlands
We accept several payment methods, whether you want to pay immediately or over time, you can find an option that suits you best.